​From time to time, we at Copel Communications are invited to make a presentation, via Zoom, to a business or networking group, to talk about what we do and how we do it. 
 
When the time comes for us to present, the Zoom host invariably asks us, “Would you like control of the screen so you can show your deck?” 
 
Imagine their surprise when we say, “No thanks. No deck.” 
 
So do these presentations, pardon our French, suck? 
 
We don’t think so. The feedback we get afterward generally says otherwise. So what’s our secret sauce? Why do we hate PowerPoint so much? What’s going on here, and, most importantly, how can you benefit from this approach? 
 
We don’t hate PowerPoint
 
That line above (“Why do we hate PowerPoint so much?”) was pure bait. We don’t hate PowerPoint, simply because we shun it for our own presentations. Truth be told, we make a decent chunk of our income here at Copel Communications from writing PowerPoint decks for our clients! 
 
But our business is all about communicating. It’s in our name. And we can communicate this, quite well, thank you very much, without the crutch of a deck of slides. It’s been said that no one wants to hear a sales pitch, but everybody wants to hear a story. So the trick is to frame the pitch as a story. 
 
Have a hook. Use teasers. Sure, we’ll toss in a visual (not a deck), when it’s appropriate, such as the cover a brochure we’d written, or simply a photo of our long-suffering dog, just because. 
 
There are times when PowerPoint is unavoidable. If you’re a CFO presenting sales trends and forecasts to the board, you’ll need those line graphs and bar charts. If you’re presenting on demographic distribution, a scatter plot is de rigueur.
 
But most of the time, if you do opt to use PowerPoint (or Google Slides, or Apple Keynote, or whatever), go for the minimum.
 
Speaking of Apple. Watch any old keynote presentation by Steve Jobs. He used slides. (Trivia: the in-house app which Apple created to make his slide decks is what morphed into the app called, appropriately enough, Keynote.) And those slides are minimal. An entire slide would say something like “Lightest Mobile Phone on the Market.” And that’s it. 
 
Take a page from that playbook. Put the onus on your presenting skills (including writing, practice, and polish). Which segues, quite conveniently, to our next topic: 
 
Cognitive dissonance
 
How many times has this happened to you: You’re sitting through some presenter’s PowerPoint, and they say, “There are three big things our company specializes in.” And at that point, they bring up a slide with four Big Things. And the first three don’t even match what the presenter is describing. 
 
So you’re forced to decide, on the spot: Which is more important? What I’m hearing? Or what I’m seeing? Because you can’t really do both at once, unless they’re verbatim. 
 
Meaning, you either 1) ignore the text that’s staring at you on the slide, and close your eyes, shifting your attention to your ears to listen to the presenter, or 2) you cover your ears (or mute your speaker) and read what’s on the slide, effectively ignoring the presenter. 
 
Gee. 
 
This, to us, is the all-too-common hallmark of PowerPoint sloppiness. If you’re going to show your audience Three Big Points, then have them match, on screen, what you’re saying, aloud. 
 
Even better: Have each bullet appear when you mention it. Don’t bring all three up on screen at once; when you do that, people don’t know whether or not to read ahead. You’ve already lost them. 
 
It sounds simplistic—heck, it is simplistic—but have your audience “follow the bouncing ball,” like a sing-along video. We think that many presenters are afraid to do just that, because it seems like it’s dumbing-down or pandering. But nothing could be further from the truth. It’s respectful of your audience. And it makes your points drive home. Where they belong. 
 
Our favorite quote from Jeff Bezos, who never allowed slide decks in his “six-page memo” executive meetings: “PowerPoint is easy for the presenter. But hard for the audience.”
 
To recap: You can, and should, use PowerPoint, when it’s appropriate to do so. But use it sparingly. And if you can avoid it—if you can captivate your audience without it—by all means, do so. 
 
Need help with that next presentation, regardless of modality? Contact us. We’d be delighted to help! 

​"Ghost Email Writer.” Kind of an odd role to put on your resume, no? 
 
It’s on ours. More importantly for you, however, is the answer to this question: 
 
Which business emails that you need to send are so important that they would warrant having a pro step in to pen them?
 
That’s what we’ll explore in this article. 
 
Touchy subjects
 
There is a common thread when it comes to emails that we ghost-write for our clients. It’s generally what we’d call “the big ask,” which kind of goes hand-in-hand with “the humble brag.” Both of these are hard to do. They put you, as the writer, in an uncomfortable situation. 
 
Err in one direction, you look like a jerk. Err in the other, you appear too meek. And in both of those situations, you don’t end up getting what you’d wanted. Talk about a fine line. 
 
First things first: You don’t really need to hire a professional writer, like us, to write an email like this. You can really work your tail off, and polish it, run it by colleagues, and even push it through ChatGPT if you want it to sound generically-correct enough. The question is: Is that worth your time? If you’re reading this article, chances are, it’s not. (Spoiler alert: We charge a mere pittance for things like these, for our clients, especially considering the upside ROI they deliver.) 
 
But so far we’ve been dealing with generalities. Let’s dive in and give you two real-life examples. 
 
Ghost-Written Email Example 1: To a former client
 
We recently helped a client create a series of marketing videos for their B2B consultancy. On their website, they’d had an ancient, but great, testimonial from an old client of theirs. They hadn’t spoken to this client in ages. 
 
Can you guess where this is going? 
 
Of course. A written testimonial, on a website, doesn’t do you much good when you’re creating marketing videos. Talk about a big ask: We wanted this former client to record themselves, on camera, giving a testimonial about this company that they’d worked with, a long time ago. 
 
Yikes. 
 
And so our client asked us to ghost-write the big-ask email for them. Confession: It wasn’t easy. 
 
But the finished product went something like this: It opened with a “Hello, old friend, we hope you’re doing well,” followed by “we’re so glad that our company has helped your company succeed.” We also thanked them for letting us use their written testimonial on our website. 
 
And that was the segue to the videos we were making. We’d already had the first one produced by the time we ghost-penned this email, so we included a link to it, so that the former client could watch it and see how good it was. 
 
Then we got down to the big ask: Could they simply read that same testimonial on camera, and send it to us? We even included its text in the email, like a script. We noted that, “By our estimation, this should take about, well, 15 seconds! So hopefully it’s not a huge ask.”
 
And we closed by saying, “Just as we have helped your company, you’d be doing us a huge solid by helping ours.”
 
The email worked. The old client was flattered by the request, and promptly obliged by recording and sharing a quick video. Bonus: Our client’s firm suddenly became top-of-mind for this former great client. Talk about a nice dollop of biz-dev! 
 
Ghost-Written Email Example 2: To “the secret handshake club”
 
Whereas the previous example was written to be sent to one specific, known person, this next one was intended to be sent, one-to-one, to a select number of very exclusive recipients who were all total strangers to the sender.
 
We need to be very cagey here, as this one is super sensitive. That said, it’s one of the best emails we’ve ever written, and it’s ended up netting our client millions. 
 
This client of ours had carved out a profitable B2B niche doing technical “cleanup work” for large enterprises. But they longed to broaden the business, and their client base, to include the specialists who helped those enterprises create the situations that inevitably required cleanup afterward.
 
Those specialists were the targets of the email. We can refer to them here as “the secret handshake club,” because that’s how close-knit, clubby, and insular they are. 
 
Our pitch, which we ghost-wrote for the owner of our consultancy client, went something like this; note how it combines the Big Ask with the Humble Brag:  
 
“Hello Mr. or Ms. Secret Handshake Club Member. I would like to help you as you advise big enterprises as they embark on big initiatives. Full disclosure: I’ve never done this before. But I have helped numerous enterprises with the ‘clean-up’ that’s come from all the overlooked issues in these initiatives, which I’m uniquely qualified to spot, given my experience. Would you have time for a quick call this week?” 
 
Guess what the response was? 
 
It was awful. That’s right. It’s a secret handshake club! Most of the sends ended up with no response whatsoever. The few that did respond, had some choice suggestions for our client, which we can’t reprint here. 
 
But then one—just one— Secret Handshake Club member wrote back. “Okay,” they said. “I’ll bite. Contact my assistant to book a call with me next week.” 
 
And that was all it took. 
 
That call led to a test project. That test project turned a toe-in-the-water tester into a new client. That client effectively provided entry into the Secret Handshake Club. 
 
Fast-forward to today, and that consultancy client of ours now splits their billing, 50/50, between their classic “cleanup” projects and Secret Handshake Club assignments. 
 
And it all started with one inexpensive, yet really well-crafted, ghost-written email. 
 
Have a challenge that warrants a ghost-written email? Contact us. We’d be delighted to help.