This is a true story. As usual, we’ll blur the details for privacy, but you’ll get the important take-aways for your business. 
 
We were on a Zoom call recently with a client, brainstorming ideas for updating their tagline. The tagline was basically a message to prospects, saying, “Use this service, and you’ll be better at doing XYZ.” 
 
During the call, the client asked, “Hey, why don’t we use the word ‘turbocharge’?” 
 
“Sure. Try it.” 
 
And so: 
 
“Use this service to turbocharge your ability to XYZ.”
 
Hmmm. 
 
Here’s the thing. This service has nothing to do with turbocharging. It’s a B2B play, not an automotive one. In the land of taglines, where you typically only have less than a dozen words to get your point across, you can’t be off one bit. 
 
And now comes the lesson of this article. Ready? 
 
At this point, our instinct was to start brainstorming other ways to update this tagline. Starting with the customers’ needs, and layering in what this company really specialized at, and how they did it. 
 
That should seem straightforward to you, especially if you’ve ever read any of our other articles here at Copel Communications. 
 
But remember: We were on a Zoom call with the client at the time. And so that client said, “Let’s ask ChatGPT.” And they brought up a screen-share, and plugged the “turbocharge” tagline into it, asking ChatGPT for other versions. 
 
(If you see where this story is going already, give yourself some extra points.) 
 
And so ChatGPT dutifully delivered. It spat out a bunch of other options, all with variations on the word “turbocharge.” Things like “energize.” “Electrify.” “Invigorate.” “Supercharge.” Et cetera, et cetera. 
 
Guess what? None of these was any better than the original version. 
 
Of course you know why. Although it wasn’t immediately apparent to our client during the call. It was a classic case of GIGO: the old software programmers’ acronym for “garbage in, garbage out.” ChatGPT assumed that “turbocharge” was a perfectly good prompt, so it ran with it. 
 
Client: “Let’s try ‘amplify.’” 
 
They did. And ChatGPT spat out more of the same. 
 
Having waited patiently during this exercise, we then asked the client specifically what we’d mentioned, in this article, just a few paragraphs ago: 
 
Why don’t we take a different tack? Why don’t we start with the target customers’ needs, and layer in what your company specializes at, and how it does it? 
 
Guess what? And, no—it’s not a case of “Ta-dah! We got something brilliant, instantly.”
 
The “Guess what?” answer is this then took a lot of work.
 
ChatGPT is easy. But in cases like this, it’s just a GIGO vacuum. At least our client could see that it wasn’t delivering useful output. 
 
And so we worked on answering those questions above, because we both knew the answers. At that point, it was a matter of narrowing it down to just a few bullet points and words, and assembling them into a tagline-like sequence that would have a strong cadence and impact. 
 
It went something like this: 
 
Master the art—and science—of performing XYZ to achieve ABC benefit. 
 
Look! “Mastery”! And the subtle art-like touch that comes with this company’s services… not to mention the grounded-in-science methodology. Plus specific business benefits that the company delivers to its clients! Honestly. Do you think that ChatGPT would have figured out any of that on its own? 
 
Of course it couldn’t. That’s not fair to ChatGPT. 
 
Now you can (in fact, we did) feed “Master the art—and science—of performing XYZ to achieve ABC benefit” into ChatGPT and let it try and polish that. But again, it just didn’t come through as well as good old-fashioned elbow grease. 
 
Don’t get us wrong. ChatGPT is a cool tool, and it can be quite useful. But you need to apply it appropriately, and recognize its limitations. It’s like that old adage that if you’re a hammer, you tend to perceive everything in your world as a nail. 
 
Need help with a creative challenge that AI can’t handle? Contact us. We’d be delighted to help. 

​We recently had a client assignment that went something like this (don’t worry; we’ll tell you how you can profit from this story in just a moment): 
 
We’d helped them write a huge long-form article for their website, touting their experience with a given industry, in a given U.S. state.
 
Thing is, this client of ours—a B2B consultancy—also had similar experience with other industries. And—you guessed it—in other states, too. 
 
On the surface, this is a very simple assignment. You want to broaden your reach, and your SEO rankings, for more than one industry, in more than one state. 
 
Sound familiar? Read on. 
 
Thinking outside the algorithm
 
Granted, the original article was an SEO play. In other words, it went after very specific long-tail keywords that our client knew were attainable, in terms of search domination. They’d called us in to do the writing. 
 
The original article—as you’ll recall, for one industry, in one state—was quite specific and detailed. But now there were two challenges, in terms of making “spin-off” articles: 
 
1. Talking about the other industries. 
2. Talking about the other states. 
 
Oh. And there was a third challenge, which was arguably bigger than the first two: 
 
3. Convincing Google that none of the spin-off articles were, in fact, spin-off articles. 
 
So Challenges 1 and 2 were fairly straightforward. To wit: 

• As far as talking about our client’s expertise serving other, specific industries, we were well-versed on those topics, and had plenty of material to draw from. This is good, because it already makes the first spin-off article substantially different from the original, in Google’s eyes. Of course, that won’t help with the subsequent spin-off articles targeting the same industry. 

 

• For serving the other states, a little research was required. This was admittedly a fun assignment: We found quick high-school-level fact-sheets on each state, and also visited the website of each state’s visitor’s bureau, to learn fun facts, nicknames of different areas, and so on, so we could pen these with a better level of local familiarity. 

 
(Did we do this 49 times? No. We didn’t. Our client had us rank all 50 U.S. states by population, and we went after the biggest 25. Smart, and cost-effective.) 
 
So now, armed with these different buckets of data, it came time to write all of the spin-off articles. 
 
Sure, we could’ve commanded Word to do a search-and-replace, on the original article, to plug in “Industry B” for “Industry A,” and even “State No. 2” for “State No. 1.” And even though the resulting article would be totally fine in the eyes of an Industry B prospect living in State No. 2, Google would not be amused. 
 
So it was time to get more creative. We had to re-order ideas and arguments, move paragraphs, re-title headlines and subheads, and change the phrasing within most sentences… to the point where the spin-off article was materially different from the original, yet still sold, potently, to the proper audience, toiling in the proper industry, while living in the targeted state. 
 
To AI or not to AI
 
We know what you’ve been thinking all this time: Why not hand off a basic assignment like this to ChatGPT? Isn’t that, after all, what it excels at? 
 
Yes and no. As we’ve discovered, ChatGPT can really help non-writers look better. For actual writers, the opposite is true. And that was the case here. We actually let ChatGPT take the first stab at this assignment. And its results worked in letter, but not in spirit. There were just too many flubs, none of which would be acceptable to this demanding client of ours. 
 
Could we fix those flubs ourselves? Absolutely. And we, at first, tried. But we quickly realized that it was actually less work to follow the process we’d described above than to babysit ChatGPT for this. 
 
Fast-forward a few weeks, and all the articles were written and illustrated (with the graphic team taking an analogous approach to ours) and posted online. The client was happy, and most important, the effort paid off in the SEO results. 
 
So it was a lot of effort, but certainly worth it. 
 
Need help with a tricky assignment like this? While we do a lot of big-picture marketing and creative strategy, we’re not afraid to roll up our sleeves and get into the weeds. Contact us and let’s talk. 

​Sometimes, the success of your creative marketing hinges on some decidedly un-creative input. 
 
Here’s a true story. 
 
We were recently tasked with scripting a video for a client of ours. Granted, we have to cloak this in anonymity, but you’ll get the gist: 
 
The client of ours is a consultancy. They had created a breakthrough technical solution for one of their clients. Our job was to script a video, showing the whole world this breakthrough solution—while also anonymizing our client’s client. 
 
Follow? 
 
On the surface, this is a pretty straightforward assignment. We had to write a script which would show prospective clients (for the consultancy) how amazing this technical solution is. But it quickly became trickier than you might think. 
 
Our point of contact at the consultancy was one of the super-sharp technical people who had actually worked on this breakthrough solution. Let’s call him Steve. 
 
Steve was our source of input. And so Steve—not terribly shockingly—told us all about this breakthrough solution. Every nut and bolt. Every feature. Every output. Every paradigm-shattering spec. 
 
And we couldn’t write the script.
 
Know why? 
 
Think about it. 
 
Our task was to write a brief—as in, two- to three-minute—video, dramatically showcasing this breakthrough solution. 
 
Yet what had Steve, in all his ardent energy, failed to provide us? 
 
Of course: Act One.
 
Huh? 
 
Two sides to every story (and marketing piece)
 
A video like this—or any marketing piece like this—should follow what we call “a two-act structure.” Steve had given us all of the input for Act Two. That is, the solution.
 
But of course! Now it’s super obvious, isn’t it? 
 
A solution solves a problem.
 
What was the problem?? 
 
We asked Steve. And he said “Well, our client couldn’t do X.” And yes, he technically answered our question, but he didn’t exactly help us. 
 
And here we get to the gist of this article. Steve is not a creative pro. That’s not his job. He excels at plenty of other stuff, and the world is a better place because of it. 
 
But he needed a little help, a little nudging, from us, to give us the input we’d craved for Act One of this script. 
 
And so we asked him, “Could you tell us more, please? Why couldn’t your client do X? What were all the contributing factors? We want to know, as much as possible, about the sheer chaos they were confronting before your solution came along. We want the ‘Before’ to be horrendous! Inundate us with details! The messier, the better!” 
 
You could see the light dawning in Steve’s eyes. Of course! The messier, the better! Because The Great Wonderful Solution isn’t so great or wonderful unless it really clears what appear to be insurmountable hurdles. 
 
Once Steve got it, he got it. After all, who would know that client’s “before” situation better than him? He piled on with gory details, and voilà! We were able to pen a truly effective video. 
 
Clearly, you can extrapolate a lot from this little story. Marketing and advertising routinely require creativity. And just as routinely, your input sources may not be people who are naturally creative. 
 
But they can be coaxed. The information is there. You just need to tease it out. 
 
Need help with a creative challenge like this? Contact us. We’d be delighted to help! 

​You may know—if you don’t, here it comes—that we’ve been writing these blogs, twice a month, for more than ten years, here at Copel Communications. 
 
How do we always have something new to talk about? 
 
More important for you and your business: How can you always have something new to talk about? 
 
And when we say “talk about,” we’re, well, talking about things like blog entries. Videos. Social posts. Stuff that keeps you out there, in the eyes of your target audience, as a thought leader. 
 
Interesting note: This becomes all the more challenging in the age of generative AI. How can you possibly stand out amid the overwhelming tsunami of auto-generated material? 
 
Fast forward
 
We recently gave a presentation on this exact topic. We won’t dive into the details here, but AI—tools like ChatGPT—are amazing at effectively ingesting and then memorizing (how’s that for a mixed metaphor?) the entire internet. Just as easily, they can spit out (first half of previous metaphor) content at will, using said input. 
 
But they have one massive limitation that you don’t. It’s why their “intelligence” is artificial, and yours is quite real. 
 
We’ll circle back to their weakness—and your strength—in just a second. But first, let’s just talk about the mundane challenge of populating your marketing editorial calendar. 
 
You do have a marketing editorial calendar, don’t you? 
 
Oh, don’t be embarrassed. Lots of companies lack them. But it’s never too late to start. 
 
Think of it this way: Why break into a flop sweat every time you need to push out new material on a pre-determined cadence? If that’s an hour of stress, say, twice a month, why not eliminate it?
 
The solution is easy: Dedicate one big chunk of time, typically around year-end, to simply jot down a list of every month of the year, and then brainstorm the topic you’ll develop content for, for each month. It’s hard, but it’s a one-shot effort, and you’ll end up with a year’s worth of topics. 
 
Yes, it’s hard. But there’s a neat trick to it, as the headline of this article has not-so-subtly implied. 
 
Back to that ChatGPT weakness. 
 
Hindsight is overrated
 
ChatGPT seems brilliant because it can memorize the entire internet. That’s some feat. But here’s a feat you accomplish every day, which it can’t do: 
 
You look forward.
 
The internet is a repository of stuff from the past.
 
If you can spot trends among your clients, guess what? You’re already smarter than ChatGPT.
 
This dovetails with our populate-the-calendar challenge rather nicely. 
 
While you may be doing this at year-end (or right now, no one cares), you’ll be using information that ChatGPT has zero access to: Your thoughts, and your files. 
 
So here—finally!—is the trick we’d teased at the outset: 
 
Looking for topics for marketing material for your business? Look no further than your recent invoices.
 
Yep. You read right. Your invoices are magic fodder for this assignment. 
 
Look at any given one. It shows how you earned your keep, and how you delivered unique value, for any given client. And therein lies a story. Think back on what you’d billed for. There was, invariably, a challenge to solve. And you solved it. (And your client was happy to pay you for that expertise.) 
 
That’s a story. It’s a cool story. It’s a story that showcases your uniqueness and thought leadership. It’s also a story that ChatGPT couldn’t write in a million years. 
 
Here at Copel Communications, we practice what we preach. We build our editorial blog-post calendar, and stick to it. And we routinely open up our own billing files for cool stories that we can anonymize and share with you for handy tips and lessons learned. 
 
Need help with that next marketing challenge? Contact us. We’d be delighted to help! 

​We recently worked on a book project, wherein we worked closely with the author (to be specific, we ghost-copy-edited the manuscript), and we were also involved, as a creative resource, when it was time to create the book’s cover. We had a great graphic artist we were working with. 
 
All of this will tie in—shortly—to the gist of this article: Directing other creatives. There’s certainly a fine line between over- and under-directing them. So how do you find that sweet spot? 
 
Quick tangent about book design. Regardless of the cute aphorism you were taught in grade school, we all judge books by their covers. In a word, Duh! That’s what they’re there for. You wouldn’t buy a technical how-to guide with a cover that teased a torrid romance, or vice versa. 
 
The cover needs to inform the would-be reader of what's inside. It’s as important to the book’s success as a poster is to a movie, or even further back in the day, what a record sleeve was to an album. (Contact us in case you don’t get either of those references.) 
 
So. Having worked with the author on this project, literally word-by-word, for months, we knew very well what the book was about. Far more than, say, our great graphic artist. 
 
Which is fine. It wasn’t her job to read the entire manuscript, and know who the target audience is, and all that. 
 
We knew that stuff. We also knew the mandatories for this project: For example, the author runs a company that figures prominently in the book; the company logo needed to be on the cover. Stuff like that. 
 
Who speaks what, visually
 
We quickly pencil-sketched nine different thumbnails as cover ideas for the book. And here’s where it’s important to know your different players well. The author of this book is not a graphics person. So he basically understood the thumbnails, but didn’t get any of them. He needed to see his favorites fleshed out before he could pass any real judgment. 
 
So we sent these along to our graphic artist, with fairly minimal instructions. We walked her through each one, explaining its basic intentions, but carving absolutely zero elements in stone, aside from the aforementioned mandatories (company logo, company color palette, etc.). 
 
And in this process, we very purposely downplayed the quality of the thumbnails themselves. Sure, there was the very real possibility that one of them would end up being “the” one, and thus the germ of the final cover art. 
 
But that wasn’t the point. The point was to inspire our graphic artist to improve upon what we’d sent her. To, for lack of a better phrase, show off. The thumbnails weren’t so dumb as to be negligible. But they were loose enough to require input and interpretation. 
 
And that’s the fine line you want to walk when you’re directing a creative person. 
 
We’ve said it before and we’ll say it again: Creatives are a lot like athletes. While many creatives are ostensibly introverted, they still yearn to be challenged, and to strut their stuff, to flex their creative muscles, so to speak, and to outdo themselves and what they’ve done before. 
 
The winnowing
 
Despite what we’d hinted earlier, our thumbnails were actually clear enough for our client to pick a few favorites before we sent them along to the artist. This worked well: The client/author picked his three faves. We sent all nine to the graphic artist, with the three top choices highlighted; this way, she could see what the client had rejected, and possibly draw some inspiration from elements of the also-rans, if needed. 
 
This also had the very pragmatic effect of reducing time and budget. Having that artist work up nine different covers would be quite a bit of work. Three, on the other hand, was pretty reasonable. 
 
The good news: It was hard to choose among the three designs that the artist submitted! We had our favorite; the author had his. 
 
Guess who prevailed? 
 
Of course. The author. It’s his book, not ours. And his choice, while not our tip-top choice, was still among our favorites—and that’s counting back to the original nine. 
 
From that point, it was just a matter of iterating and refining. As we write this, the art is finalized, and the book is at the publisher. 
 
Importantly, everyone is happy. Our client has a great book cover (by which others will rightly judge that book!). Our graphic artist is justifiably proud of her creation. And we’re delighted to have helped the process along, walking that fine line between over- and under-directing our precious creative resource. 
 
Need help with a challenge like this? Contact us. We’d be happy to help. 

​“Blend word”?? What the heck is that? 
 
More importantly, how can you make money off of one of these things?
 
Let’s dive in. 
 
As is the case with lots of our articles here at Copel Communications, this one is based on a real client story. And as is the case with all of the real client stories we use as inspiration for articles, this one, like the others, has been anonymized for privacy purposes. But you’ll still get the gist. And the takeaways. 
 
Here’s the story: 
 
Recently, a client of ours wanted us to develop some pitch materials for a new business they were developing. Excitedly, they told that they’d already come up with a name for this new business, and were looking forward to registering a domain for it. 
 
The name of this new business (we’re modifying/anonymizing/making this up) was “Asset Protect.” 
 
“Asset Protect.” Hmmm. 
 
Well, you can guess, pretty accurately, what they do. So that’s good. 
 
But boy is that name ever generic. Which is not good. 
 
Can you guess where this story goes? Of course: Our client had one tough time registering that “unique” domain. “Asset Protect” had long been taken, by someone else, in an equally straightforward/uncreative foray. 
 
Portmanteau to the rescue
 
To us, the solution to this problem was super simple. Employ a portmanteau or blend word. 
 
“Portmanteau” is about as funny a term as “blend word,” and you may not have heard of either. 
 
Not a problem. Because you know zillions of examples of these things, and you’ll say “Ohhh!” as soon as you read ones like: 

• Breakfast + lunch = brunch 

 

• Smoke + fog = smog

 

• iPod + broadcast = podcast 

 

• Web + log = blog 

 
We could go on forever. 
 
Applying this mashup concept to branding is equally well established and, we think, effective. Consider: 

• FedEx

 

• PetSmart 

 

• Microsoft 

 

• PayPal 

 

• Pinterest

 

• YouTube

 

• Snapchat 

 

• Facebook 

 

• DoorDash 

 
Need we go on? 
 
One of the reasons we mention this is because our frustrated client had considered inventing a totally new made-up name. That certainly comes with benefits: For example, if you invent something completely new, there won’t be any competition for it when it comes to registering your domain, and you’ll have rock-solid IP protection in the potential case of infringement. 
 
Still. The drawback is that that’s hard to do, for a basic small-to-midsized business. It takes a ton of (expensive) impressions for the whole world to know what you do. 
 
Consider: 

• Apple 

 

• Amazon 

 

• Zillow 

 
Honestly. Would you have any idea what those companies do without their having invested zillions of dollars to inform you? 
 
So. The portmanteau/blend-word is a nice middle ground between the uninspired “Asset Protect” and the what-the-heck-is-that “Wazzibobo” or whatever. 
 
It’s not perfect. Because great minds think alike. If you’re launching a new brand and come up with what you think is the perfect portmanteau word for it, brace yourself. There’s a decent chance that someone else already came up with that one, and registered it, too. 
 
Not to worry. Keep on plugging. 
 
Or get help. Like us. Contact us for that next marketing assignment. We do things like this all the time, and would be delighted to help. 

​We know a talented web designer who told us that websites age in dog years. That may well be true of the technology. But in this article, we’re going to talk about your branding and your messaging. 
 
If you’re considering a refresh of your site, or perhaps even a wholly new site, this article is for you. Even if a potential rework is way in the future, you can still learn some good time- and expense-saving tips here. So read on! 
 
Website in the spotlight
 
We have a client whose business recently pivoted from serving mid-level customers to very high-end customers. (We can’t give too much detail here, but there should be enough info for you to follow the story.) 
 
The high-end prospects would be more profitable for our client. Making this choice to pivot was the result of a lot of soul-searching and analytical number-crunching. It represented a switch from serving a greater number of decent-revenue-providing clientele to a smaller number of awesome-revenue-providing clientele. 
 
As we’d said, we’re gauzing up this story. But you now know enough to follow it—and to see the parallels that exist to your situation, and your website. 
 
Ah yes. The website. The moment this client of ours decided to pursue a newer, higher-end audience, their existing website (not to mention all of their other marketing materials) immediately became outdated. It was way “beneath” their new audience—and wholly lacking in the newly-refined service offerings they had developed. 
 
Our client knew that this would be coming. Recall all of the aforementioned soul-searching and number-crunching. 
 
So they called on us to help them create the new website. We don’t do this alone. We work closely with the client. They have a great web designer, with a full team, that we love. We also have some great video editors to help create the site’s embedded content (which we scripted). 
 
But here, in this article, we’d like to walk you through the process we employed—and get to those elusive “pilot pages” that we’d mentioned in the title. 
 
Starting wide
 
As we’d noted, the client had decided to serve a new audience. And if you’ve read any of our articles here at Copel Communications, you can practically do a drinking game for each time we mention “taking a customer-back approach.” We’re passionate about this. (Because it works!) 
 
In other words, start with the customer. Explore their needs. Then work backward to the marketing strategy and tactics. 
 
So here are the big things we did with this client, in order:

• Deeper dive customer discovery. Through a series of structured strategy sessions, we really dived into the new prospects they were targeting. What are their pain points? What are they doing now? What are their best alternative options, besides out client? What might “trigger” them to make a switch? Who are the secondary targets we needn’t address directly, but wouldn’t mind attracting? Who are the “tire kickers” we want to avoid engaging with? (We have a great article on that topic, by the way.) 

 

• Narrative creative concepts. Once we had nailed down the customer persona (sometimes called the “avatar” or ICP for Ideal Customer Profile), we worked up a number of written descriptions of what the new website would look and feel like. These “narrative creative concepts” are very time- and cost-efficient. They describe the theme, tone, and feel of a proposed new site’s treatment, talking about the imagery, copy, amount of white space, navigation, and so on. And we provided several to choose from, each with a slightly different creative approach. The client then picked their favorite. 

 

• Website wireframe. We then wrote this up, outline-style, and reviewed it with the client—moving, re-prioritizing, and adding and cutting as needed, until we had a nice tight version. (Want to learn more about how we do this—and you can, too? We’ve got a nice article you can check out.) 

 

• Pilot pages. No, we’re not gonna describe them here in this little bullet. These warrant their own subhead. 

 
Exciting new subhead: Pilot pages!
 
Mind you, all of the work we’d described above is upstream of the web designer. Why? Two reasons: 

• One: It’s essential to steer them in the right direction for what they will undertake. Not “kinda/sorta the right direction.” And that’s because of Reason Two: 

 

• Two: That’s a lot of people, working hard. It ain’t cheap. We’re frugal with our customers’ marketing spend here at Copel Communications. 

 
So what are these teased-to-death-by-now “pilot pages”? It’s actually really simple. Despite the wonderfully described tone from the chosen narrative creative concept, it’s time to create actual public-facing website copy at this point. 
 
So should you unleash your writer—even if it’s us—to pen all of these pages at once? You have, after all, an approved concept and a signed-off wireframe. 
 
Answer: No. 
 
Again, you want to be efficient and frugal. So go through your wireframe and pick out just a few—two, maybe three—pages that would be good tests of the final tone-and-feel verbiage. These will be your “pilot pages.” 
 
They’re easy to choose—but hard to write. Expect a bunch of revisions. But once you lock them down, the other pages go way, way faster. 
 
The obvious one to start with is the home page. That’s mandatory. After that, it depends on which one you think would be 1) difficult, 2) representative, and 3) a good model for subsequent/deeper pages. That last point is especially important if you’re going to be engaging a team of writers: You want them to be able to reference the approved pilot pages, and use them to make sure they’re sticking to the proper tone. 
 
Incidentally, once you have your approved pilot pages, you can then feed them, with confidence (along with the approved narrative creative concept and wireframe), to your web designer. From that point, it’s off to the races. 
 
Need help with your next website project? Contact us. We’ve done lots of these, and would be delighted to help with yours. 

​We don’t know a company in the world that enjoys the prospect of exhibiting at a trade show. It’s often the epitome of stress. 
 
But you can alleviate a good chunk of it. Hence this article. 
 
Grab the lowest-hanging fruit
 
Sure, you’ll want to promote your presence at the upcoming show. That means creating ads and memes for social sites such as LinkedIn. 
 
But what if that were already done for you? 
 
Duh. It is, in most cases. The hosting company will typically create artwork that you can use for your own purposes. It’s in the “Exhibitor Kit” you got when you signed up, and/or it’s available for download on their website. 
 
These will be pre-created ads that say “Hey [Industry]! [Our company] will be at [Name of Trade Show] in [Location] on [Dates]! Look for us in Booth [Number]!” 
 
Granted, these won’t be stunning. Often, they’re stunningly generic. But they are there and you’re effectively getting them for free (with your paid entrance fee). So download ‘em, populate ‘em, and post ‘em. 
 
And if you belong to multiple LinkedIn groups—you do belong to multiple LinkedIn groups, don’t you?—be sure to post these things in every group you belong to, at regular intervals. 
 
That’s one little bit of pre-trade-show stress reduced. 
 
By the way, be sure to take advantage of all the stuff that the exhibiting venue gives you in advance. Submit all the information about your company to help populate, say, the mobile app that visitors will use to navigate the venue. You certainly don’t want to be left out of that. 
 
Update what you bring
 
Is your booth or stand-up display skin still showing that outdated version of your company’s logo? Or artwork featuring people wearing Covid-era masks? Now’s the time to re-visit those materials, and update them as needed. 
 
This also applies to things like handouts, leaflets, flyers, brochures, and even business cards (you have them ready for that new sales rep you hired, right?). 
 
Note that all of the above-mentioned materials are fairly production-heavy, as in turnaround time. So prioritize those first. Get the input out the door and into the vendors’ hands, allowing ample time for both revisions and delays. 
 
Also consider the promotional items you’ll bring. We had a client who would prioritize what kinds of goodies to give away at their booth based on whether or not they would fit into a carry-on bag, LOL! It’s true. Whatever works for you. 
 
Speaking of updating your materials: You’ll want to tweak your slide deck, for whether you’ll be showing it at your booth, presenting in a conference room, or entertaining prospects in a hospitality suite. Fortunately, unlike those printed materials such as booth skins and brochures, you can update your slide deck with just a few clicks, no vendors or turnaround time required. 
 
This is similar to your website. You do have a big tile on your home page advertising your upcoming presence at the show, don’t you? 
 
Don’t reinvent the wheel
 
Here’s a classic question: “How do we get more prospects to visit our booth and give us their contact info?”
 
It’s a valid question. It’s also one that’s been brainstormed, and answered, a zillion times. So don’t reinvent that wheel. Use the latest iteration of Google, a.k.a. ChatGPT. Simply ask it that exact question. It will effectively search the entire internet, and give you a list of suggestions, from giveaways and contests to customized swag bags. 
 
Speaking of not reinventing the wheel: We had a client employ a little desktop carnival-wheel game, wherein visitors could spin for prizes. Again: Ask ChatGPT: What are some good prizes? Obvious answers are discounts on your services, loss-leader free services, Amazon gift cards, “Spin Again” slots, and so on. 
 
Speaking of Amazon: these little wheels are easily found there. They’re inexpensive. And they’re made of dry-erase/white-board material, so they’re easy to customize—and re-customize, say, when you run out of a certain prize. 
 
And be sure to pre-write the “Congratulations!” emails you’ll be sending to all the prize winners, since you’ll have their email addresses—and will have input them into your CRM. 
 
For the love of QR codes
 
How can you not love QR codes? They apply to almost everything we’d mentioned in this article. Put them on your flyers. On your swag. Business cards. Everywhere. Link them to the most appropriate page on your website—which, in this case, might be a special landing page for trade-show attendees, replete with some kind of promotion/savings for visiting that page (and providing their contact info, booking a call, or other similar call-to-action). 
 
Everything we’d mentioned above is stuff that you can, and should, do well in advance. The sooner you do it, the more pre-show stress you alleviate. 
 
Need help? Contact us. We’d love to pitch in. 

We can’t count how many corporate videos we write here at Copel Communications. That’s because video is simply a killer medium, however you look at it: 

• It’s dense, combining visuals and narration faster and more succinctly than any other medium. 

 

• It’s low-hurdle consumption, since it’s way easier for your prospect to watch your video than, say, read your white paper. 

 

• Extra bonus: The hosting platforms out there really love it and favor it, aiding and abetting your SEO efforts. 

 
But video can be a killer in other ways, too. Like production budget. Turnaround time. And keeping the project on track as it goes. 
 
In this article, we’re going to explain a way to keep your next corporate video on-track, using a technique we’ve developed, honed, and proven over the years. 
 
Note that we say “corporate video.” The technique we’re about to describe doesn’t work for narrative films, home movies, or Hollywood blockbusters. But it’s great for videos you need to make quickly and cost-effectively—and which, more than anything, sell.
 
The old-school approach
 
A video script is formatted in two columns: one for audio, and one for video. Very straightforward. (And wholly different from, for example, the WGA format for screenplays, which is structured to support dialogue being delivered by actors within a given scene.)
 
But if you ever looked at a video script, you’ll know, without even reading it, that it’s hard to read. It’s like looking at the blueprint of a jetliner and trying to figure out what makes it fly. 
 
There’s stuff all over the place: Indications for on-screen titles, transitions, sound effects, music cues, suggestions for stock footage, directions for layering of motion graphics, et cetera, et cetera. 
 
It’s a very useful tool for a video editor. Or a voice-over artist. But for you (or for your client), it’s pretty indigestible. 
 
The old-school approach is straightforward: Start with that script.
 
And that’s the rule we’re about to break. 
 
Going rogue
 
There actually is somewhat of an analogy for the work-around we’re about to describe. And it’s based not in corporate video, but in feature films. 
 
In Hollywood, it’s known as the “treatment.” For our corporate purposes, we’ll call it “the spine.” 
 
It goes something like this: 
 
A Hollywood screenplay is typically just over 100 pages long (with the rule of thumb being one page for each minute of on-screen time). The treatment is a short narrative description of what happens in the finished movie. Like a synopsis. It could be a page; it could be five pages. Regardless, it’s quicker and easier to read than a 100-page screenplay. And it can be useful in getting people with limited time to wrap their heads around the movie-to-be. 
 
The treatment, as we’d noted, is a narrative, third-person account of the story and its characters. But a good creative treatment should be fun to read, and typically will include some choice snippets of dialogue, to help convey the mood and “sell” the piece. 
 
The ”spine,” for your corporate video, is similar. But it’s even simpler. The original name we’d given it was the “audio spine,” and that should tell you a ton. 
 
Think about it. Your corporate video doesn’t feature, say, two characters toughing it out in an argument or bar-room brawl. It shows stuff that you do, and a voice-over narrator is your guide. 
 
Ta-dah. That’s where the “audio spine” comes from. 
 
If you can write that announcer track, you’ve cleared a huge hurdle. 
 
Plus, you have something that, unlike a two-column video script, is incredibly easy to digest, regardless of the reader/audience. 
 
Hence, the “spine.” 
 
On your way
 
So the trick is to write that “spine” first. Iterate and improve it via review and revision. Then get sign-off on it.
 
From there, you can paste the approved “spine” into the “Audio” column of your to-be video script. At that point, it becomes straightforward—although of course, not simple—to populate the rest of the script with visuals, sound effects, and all the other elements we’d mentioned above. 
 
The nice thing about starting with a “spine” is that it’s fast and easy. It locks the most important element of your video script early. Which keeps all the subsequent steps on-track, and thus faster and better cost-contained. 
 
We use this approach a lot. So should you. 
 
Need help with video scripting? We’d love to come to your rescue. Contact us today to get started. 

Special news! Sure, we’ve got a good blog article here, and we’ll get to it in just a second. But first, a little announcement, which segues to this article quite nicely: 
 
We’re proud to announce that this article, these very words you are reading right now, are officially our tenth anniversary blog post. That’s right: We started publishing these in January 2015, and at that time, committed to publishing them twice a month. 
 
If you’re unaware—or simply curious—our cadence goes like this: At the top of the month, we publish articles focused primarily for our consulting/business-owner audience. At mid-month, we publish blogs focused a little more toward our “creative” audience, which includes ad agencies and other creative people we enjoy working with. 
 
Ten years! And we never missed a post. That’s 240 articles, if we’ve done our math right. 
 
And we’re not stopping now. Thanks so much for joining us for this great, long ride! Let’s dive into our latest topic. 
 
Why blogging shouldn’t be a New Year’s resolution
 
If you watched any TV during New Year’s, you were surely inundated with ads for gym memberships. It’s as predictable as sunrise. 
 
Why? Because people invariably make a New Year’s resolution to “get in shape,” and those gyms are all too happy to cash in. 
 
Be honest. How many people have you known (you may be one of them) who made one of these resolutions, joined a gym, bragged to all their friends for the first month or two… and then kind of quietly quit thereafter? 
 
Getting in shape takes commitment. In that regard, it’s exactly like blogging. Or doing social posts. Pretty much anything that has to do with your marketing outreach. 
 
Not everyone is an Olympian or an NFL star. But that doesn’t mean that you can’t whip your marketing into shape. The good news: It’s much easier than doing squats or lifting weights. 
 
You might be surprised at the trick to all this. 
 
Ready? 
 
Aim low.
 
What??? 
 
What????
 
You read right. This is counterintuitive advice if ever we’d dispensed any. 
 
Aim low.
 
Allow us to explain. 
 
The attainable cadence
 
The reason that so many people burn out on those January gym memberships is that they aim unrealistically high. So they over-do it. They can’t sustain that level of exertion. And so they just drop out. By aiming so high, they turn it into an all-or-nothing proposition. 
 
Which is exactly what you don’t want to do. 
 
So ask yourself this: How many blogs could I reasonably push out, every single month?
 
Factor into your answer disruptions like client emergencies and vacation time. 
 
Now take your answer, and cut it in half. 
 
Really? Really. 
 
The resulting number should be laughably easy to attain. And that’s the number you want.
 
For us, here at Copel Communications, we could probably turn these out every single week. But that’s pushing it. So we do it every two weeks, i.e., twice a month. And, as we’d noted above, we’ve never missed a beat. 
 
The calendar trick
 
Surely, we’ve had our share of client emergencies, vacation time, and what-not. But the trick is to create what’s called an editorial blog post calendar in which you pre-select the topics you want to blog about. 
 
Once you have that in place (we do ours in the fourth quarter each year for the subsequent year), you can then use it to write your blogs in advance so that you always have a cushion for when those client emergencies and/or vacation dates arise. 
 
Think of it. You now have two cushions: 
 
1) You cut your originally-intended cadence in half. 
 
2) You have extra blogs, already written, in the pipeline, which you can publish with a single click. 
 
When you look at it—and do it—that way, there’s zero stress. And you hit the mark every time. 
 
Again, blogging is just one type of output. You can apply this exact same approach to all kinds of marketing and business-development outreach, including emails, webinars, videos, you name it. 
 
Who’da thought it would all start by aiming low? 
 
Need help with this or similar challenges? Contact us. We’d be delighted to pitch in.