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Read our best-practice tips and advice

Trade-show prep made easy

2/3/2025

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Woman in a crowded trade show.Great photo by Juliano Couto.
​We don’t know a company in the world that enjoys the prospect of exhibiting at a trade show. It’s often the epitome of stress. 
 
But you can alleviate a good chunk of it. Hence this article. 
 
Grab the lowest-hanging fruit
 
Sure, you’ll want to promote your presence at the upcoming show. That means creating ads and memes for social sites such as LinkedIn. 
 
But what if that were already done for you? 
 
Duh. It is, in most cases. The hosting company will typically create artwork that you can use for your own purposes. It’s in the “Exhibitor Kit” you got when you signed up, and/or it’s available for download on their website. 
 
These will be pre-created ads that say “Hey [Industry]! [Our company] will be at [Name of Trade Show] in [Location] on [Dates]! Look for us in Booth [Number]!” 
 
Granted, these won’t be stunning. Often, they’re stunningly generic. But they are there and you’re effectively getting them for free (with your paid entrance fee). So download ‘em, populate ‘em, and post ‘em. 
 
And if you belong to multiple LinkedIn groups—you do belong to multiple LinkedIn groups, don’t you?—be sure to post these things in every group you belong to, at regular intervals. 
 
That’s one little bit of pre-trade-show stress reduced. 
 
By the way, be sure to take advantage of all the stuff that the exhibiting venue gives you in advance. Submit all the information about your company to help populate, say, the mobile app that visitors will use to navigate the venue. You certainly don’t want to be left out of that. 
 
Update what you bring
 
Is your booth or stand-up display skin still showing that outdated version of your company’s logo? Or artwork featuring people wearing Covid-era masks? Now’s the time to re-visit those materials, and update them as needed. 
 
This also applies to things like handouts, leaflets, flyers, brochures, and even business cards (you have them ready for that new sales rep you hired, right?). 
 
Note that all of the above-mentioned materials are fairly production-heavy, as in turnaround time. So prioritize those first. Get the input out the door and into the vendors’ hands, allowing ample time for both revisions and delays. 
 
Also consider the promotional items you’ll bring. We had a client who would prioritize what kinds of goodies to give away at their booth based on whether or not they would fit into a carry-on bag, LOL! It’s true. Whatever works for you. 
 
Speaking of updating your materials: You’ll want to tweak your slide deck, for whether you’ll be showing it at your booth, presenting in a conference room, or entertaining prospects in a hospitality suite. Fortunately, unlike those printed materials such as booth skins and brochures, you can update your slide deck with just a few clicks, no vendors or turnaround time required. 
 
This is similar to your website. You do have a big tile on your home page advertising your upcoming presence at the show, don’t you? 
 
Don’t reinvent the wheel
 
Here’s a classic question: “How do we get more prospects to visit our booth and give us their contact info?”
 
It’s a valid question. It’s also one that’s been brainstormed, and answered, a zillion times. So don’t reinvent that wheel. Use the latest iteration of Google, a.k.a. ChatGPT. Simply ask it that exact question. It will effectively search the entire internet, and give you a list of suggestions, from giveaways and contests to customized swag bags. 
 
Speaking of not reinventing the wheel: We had a client employ a little desktop carnival-wheel game, wherein visitors could spin for prizes. Again: Ask ChatGPT: What are some good prizes? Obvious answers are discounts on your services, loss-leader free services, Amazon gift cards, “Spin Again” slots, and so on. 
 
Speaking of Amazon: these little wheels are easily found there. They’re inexpensive. And they’re made of dry-erase/white-board material, so they’re easy to customize—and re-customize, say, when you run out of a certain prize. 
 
And be sure to pre-write the “Congratulations!” emails you’ll be sending to all the prize winners, since you’ll have their email addresses—and will have input them into your CRM. 
 
For the love of QR codes
 
How can you not love QR codes? They apply to almost everything we’d mentioned in this article. Put them on your flyers. On your swag. Business cards. Everywhere. Link them to the most appropriate page on your website—which, in this case, might be a special landing page for trade-show attendees, replete with some kind of promotion/savings for visiting that page (and providing their contact info, booking a call, or other similar call-to-action). 
 
Everything we’d mentioned above is stuff that you can, and should, do well in advance. The sooner you do it, the more pre-show stress you alleviate. 
 
Need help? Contact us. We’d love to pitch in. 

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The easiest marketing videos you’ll ever make

11/1/2024

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Young woman being photographed by a mobile phone.Great photo by Samson Katt.
​Every hear of a “paper edit”? Probably not. 
 
Let’s dive, quickly, into the topic you tuned in for: Making the easiest marketing videos you’ll likely ever make. 
 
It gets better. They’ll also be among the least expensive to produce. 
 
And they’ll also be among the most powerful. 
 
Salivating yet? Let’s get started. 
 
Recycling is good for the planet… and your business
 
A client of ours recently recently pitched a new prospect via a Zoom call. Specifically, they “ran the demo” of the company’s offerings, which included both a PowerPoint slide deck and a demo of specific SaaS (software-as-a-service) offerings. 
 
The call went great. Our client closed the deal. What could be better than that? 
 
How about closing lots of deals? 
 
From the exact same call.
 
You’re smart. You’re already way ahead of us here. Why do we even try to build any suspense? LOL! 
 
The key: Our client recorded the Zoom call. With the prospect’s permission, of course. Important point: the recording did not show the prospect on screen. Only our client, who was presenting. 
 
That recording is worth its weight in gold. It’s a verbatim capture of the best possible sales pitch, with our client hitting it out of the park. 
 
The entire video ran about 20 minutes. 
 
And in it, our client—the one who was running the demo—was making killer point after killer point, with each one nicely illustrated by either a powerful preso slide or quick SaaS demo. 
 
We watched this video, and realized that it was marketing gold, being served to us on a platter. 
 
The paper edit
 
“Paper edit” is an old-school video editing term, which surprisingly isn’t so old-school or even outdated. It’s exactly what we created in this case. And it’s what you can do, too. 
 
(You know you’ve got some good recorded Zoom pitches by now. And if you don’t, you know you’re just itching to record your next one.) 
 
Here’s the task. Take that 20 minutes of raw footage, and convert it into as many little McNugget-sized videos as you can. They should run anywhere from about ten to 30 seconds each. 
 
So you just need to park the video in a window on one side of your screen, and a blank Word doc on the other. Watch the video and look for the organic “start” and “end” points of each little mini-video. Write down the time codes for each. Then come up with a title for that specific mini video. Lather, rinse, repeat, and you’ll have a “paper edit” which you can hand off, along with the big raw-footage file, to your favorite/least-expensive video editor. You will have done the heavy lifting; at this point, your editor simply needs to follow your instructions. 
 
They’ll need to create a master “set of bookends” first: This will be the opening title card, underlying music bed, and tail-end/call-to-action (CTA) title card. Once you approve those, you’re off to the races. Your editor will be able to crank these out like a machine.
 
In our case, the 20 minutes of raw footage yielded more than 20 different short videos. They were so simple to create, that we didn’t even need our usual high-end editor for this assignment. Rather, we handed off the footage and the paper-edit doc to our client’s digital marketing firm; they were able to make these little vids for us—and put them to use, too, since they were able to easily fold them into the account’s digital marketing strategy. 
 
Sure, we continue to make slick, highly-produced videos for this same client. But they’re more expensive and less frequent. These little videos are awesome for keeping the world informed and teased, while easily building up your social presence on platforms like LinkedIn, simultaneously boosting the brand and impressions. 
 
Need help with an assignment like this, or others? Contact us. We’d be delighted to help. 

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When should—and shouldn’t—you respond to that RFP?

10/1/2024

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Young businessman celebrating at his laptop in a city settingGreat photo by Andrea Piacquadio.
​RFPs—that is, Requests for Proposals—come in all shapes and sizes. Broadly, there are the ubiquitous ones that populate the world of government services contracting. There are plenty of private-sector RFPs out there, too. 
 
In this article, we’re going to address the tipping point that must inform all of your RFP pursuits: the notorious “go/no-go decision.” We’re looking out for your best interests here, trust us. 
 
All-American competition
 
A little background first. Why would a company (or the government) issue an RFP? The bigger question could be: Why wouldn’t they? 
 
Think about it. If you’re an entity that needs to spend money on services (or products, but we’ll focus on the former here), it’s entirely safe to assume that 1) you want the best possible services at 2) the lowest possible price. And what’s fairer, what’s more American, than level-playing-field competition? 
 
So. You issue an RFP. And you let all these suitors compete against each other. You get exactly what you’d wanted. It’s a beautiful thing. 
 
Or is it? 
 
The race to the bottom
 
Let’s get real jaded, real quick. How well does the government do things, compared to private industry? By and large, not nearly as well. There’s no profit motivation. There’s no “Government 2” that they’re competing against. There’s a baked-in complacency and a literal ability to print more money if they need it. 
 
This shows in their work. Think of all the shoddy government services you’ve had to suffer through—IRS, DMV, U.S. Postal Service, Amtrak, you name it. Think of how many times you’ve said, “If only Amazon were running this!”
 
And the crazy thing is, tons of these shoddy government services are actually provided by private-sector contractors! Why? Because they came in with the lowest bid.
 
We’re over-simplifying here—there are other ways that the government procures things, and even in the private sector, there are SLAs or “service-level agreements” which stipulate a minimum required level of performance—but, as we’d intimated, nice and jaded, RFPs often represent a race to the bottom. Cheapest possible—and just passable. 
 
Now pivot this scenario to your business. Would you want to willingly join in, in this death spiral? 
 
To RFP or not to RFP
 
The upside, for you, of competing on an RFP, is that it’s typically a pretty big contract. And it’s all or nothing. You either win it, or you don’t. And either way, you’re putting in a ton of work. 
 
Hmmm. 
 
This gets to the very core of the go/no-go decision. 
 
We were told, years ago, about an NFL coach who had a plaque in his office. It read: “Winning isn’t everything. It’s the only thing, Coming in second is un-American.”
 
Yowch. Painful. Brutal. But refreshingly similar to your RFP go/no-go decision. 
 
It boils down to this: Only respond if you can, and will, crush it. Partial measures are a total waste of time; expend that energy on other biz-dev. Assess your capabilities and those of your likeliest competitors. Can you crush the competition? If you can almost crush them, what would it take to push you over the top? 
 
Here’s a little anecdote for you. We were recently invited to compete on an RFP for a slate of marketing services. We could see, right away, that it wasn’t a great fit. We knew we could crush a certain part of what this company was requesting, but there were other parts that weren’t our specialty. 
 
We were just about to pass on this one when--hmmm—we learned, through the grapevine, that a few other companies, which we know and have worked with before, were also invited to respond to this exact same RFP. 
 
Know where this is going? Imagine where it went? 
 
Of course. We reached out to those other entities, and said, “Let’s consolidate!” 
 
And that’s exactly what happened. Working with the others, we created a veritable Dream Team… and crushed the RFP. 
 
By the way, there are interesting and creative ways to craft the actual RFP response itself, to help you win it, which go beyond the scope of this article. 
 
We’d love to help you in this realm. Contact us and let’s talk. 

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Why we present without PowerPoint

9/17/2024

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Young man presenting at a whiteboardGreat photo by Mikhail Nilov.
​From time to time, we at Copel Communications are invited to make a presentation, via Zoom, to a business or networking group, to talk about what we do and how we do it. 
 
When the time comes for us to present, the Zoom host invariably asks us, “Would you like control of the screen so you can show your deck?” 
 
Imagine their surprise when we say, “No thanks. No deck.” 
 
So do these presentations, pardon our French, suck? 
 
We don’t think so. The feedback we get afterward generally says otherwise. So what’s our secret sauce? Why do we hate PowerPoint so much? What’s going on here, and, most importantly, how can you benefit from this approach? 
 
We don’t hate PowerPoint
 
That line above (“Why do we hate PowerPoint so much?”) was pure bait. We don’t hate PowerPoint, simply because we shun it for our own presentations. Truth be told, we make a decent chunk of our income here at Copel Communications from writing PowerPoint decks for our clients! 
 
But our business is all about communicating. It’s in our name. And we can communicate this, quite well, thank you very much, without the crutch of a deck of slides. It’s been said that no one wants to hear a sales pitch, but everybody wants to hear a story. So the trick is to frame the pitch as a story. 
 
Have a hook. Use teasers. Sure, we’ll toss in a visual (not a deck), when it’s appropriate, such as the cover a brochure we’d written, or simply a photo of our long-suffering dog, just because. 
 
There are times when PowerPoint is unavoidable. If you’re a CFO presenting sales trends and forecasts to the board, you’ll need those line graphs and bar charts. If you’re presenting on demographic distribution, a scatter plot is de rigueur.
 
But most of the time, if you do opt to use PowerPoint (or Google Slides, or Apple Keynote, or whatever), go for the minimum.
 
Speaking of Apple. Watch any old keynote presentation by Steve Jobs. He used slides. (Trivia: the in-house app which Apple created to make his slide decks is what morphed into the app called, appropriately enough, Keynote.) And those slides are minimal. An entire slide would say something like “Lightest Mobile Phone on the Market.” And that’s it. 
 
Take a page from that playbook. Put the onus on your presenting skills (including writing, practice, and polish). Which segues, quite conveniently, to our next topic: 
 
Cognitive dissonance
 
How many times has this happened to you: You’re sitting through some presenter’s PowerPoint, and they say, “There are three big things our company specializes in.” And at that point, they bring up a slide with four Big Things. And the first three don’t even match what the presenter is describing. 
 
So you’re forced to decide, on the spot: Which is more important? What I’m hearing? Or what I’m seeing? Because you can’t really do both at once, unless they’re verbatim. 
 
Meaning, you either 1) ignore the text that’s staring at you on the slide, and close your eyes, shifting your attention to your ears to listen to the presenter, or 2) you cover your ears (or mute your speaker) and read what’s on the slide, effectively ignoring the presenter. 
 
Gee. 
 
This, to us, is the all-too-common hallmark of PowerPoint sloppiness. If you’re going to show your audience Three Big Points, then have them match, on screen, what you’re saying, aloud. 
 
Even better: Have each bullet appear when you mention it. Don’t bring all three up on screen at once; when you do that, people don’t know whether or not to read ahead. You’ve already lost them. 
 
It sounds simplistic—heck, it is simplistic—but have your audience “follow the bouncing ball,” like a sing-along video. We think that many presenters are afraid to do just that, because it seems like it’s dumbing-down or pandering. But nothing could be further from the truth. It’s respectful of your audience. And it makes your points drive home. Where they belong. 
 
Our favorite quote from Jeff Bezos, who never allowed slide decks in his “six-page memo” executive meetings: “PowerPoint is easy for the presenter. But hard for the audience.”
 
To recap: You can, and should, use PowerPoint, when it’s appropriate to do so. But use it sparingly. And if you can avoid it—if you can captivate your audience without it—by all means, do so. 
 
Need help with that next presentation, regardless of modality? Contact us. We’d be delighted to help! 

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How do you pitch your business in six minutes?

8/20/2024

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Happy woman presenting at whiteboardGreat photo by ThisIsEngineering
​Everyone’s heard of the 30-second elevator speech. But sometimes, it’s a much taller building. 
 
We were recently asked—and this will happen to you, too, soon, if it hasn’t already, so brace yourself—to present our pitch before a business group, with a six-minute time allotment. 
 
Quick: How do you present your business, to a target-rich environment like that, in six minutes? 
 
Follow-on question: How do you carve up those six minutes? Do you spend all of them, well, presenting? 
 
Audience first
 
If you’ve read any articles from us here at Copel Communications, you’ll know that we take a near-religious approach to taking a customer-back approach to everything we do. Start with the customer. What do they want and/or need? Then work back from there, i.e., “customer-back” approach. 
 
Same thing applies for your six-minute preso slot. Know who’s in that audience, in advance. Do your homework. Are they like-minded businesspeople in a similar or adjacent vertical? Or—as was the case for us—are they perhaps members of a networking group, looking to lubricate the two-way process of referrals? 
 
Get your best possible grasp on who they are. What they need. How many will be in the room. The type of room: real or virtual. How much time will there be for Q&A? Is that baked into the six-minutes? Or is it additional? And if so, how much? 
 
Rule of thumb: The more annoying you can be with preliminary questions like these, the more you’ll succeed. 
 
Working backward
 
So. We were going to be facing a business networking group—a common venue. What kinds of businesses? All kinds, with the distinction that they, like us, all operated in the B2B space. 
 
How did they differ from us? 
 
Oooh. That’s a good question you should ask yourself. In other words, how can you differentiate yourself and your offerings? That’s how you’ll cut through the clutter, make your presentation interesting and engaging, and increase your odds of successful business development. 
 
For us, fortunately, the answer to the “how do they differ” question was easy. While we toil in marketing, and many of the others in the audience either do, too, or certainly have exposure to it, we were unique in that our background is 100-percent based in creative services. So that made for a neat way in. 
 
Outline, outline, outline
 
Turns out, for us, the six-minute allotment included the time for the Q&A. That’s a huge detail. So our outline went something like this: 

  • Quick personal background. Knowing we were unique, among this crowd, to have worked in creative services, we were able to do some cool “show and tell” with pencil sketches, layouts, and stories. 
 
  • Add credibility. You can—and should—do this, too. Don’t be obnoxious, and don’t belabor it, but don’t miss this opportunity. For example, we’ve served as a judge of the Clio Awards. Even from the beginning, our earliest clients included big names such as Warner Bros. and Taco Bell. 
 
  • Who we serve. This, you shouldn’t be shocked, was custom-tailored to the audience and their clientele, too. The point here isn’t to be academic. It’s to build business. 
 
  • Teaser on how we work. We have a unique—and, frankly, cool—methodology here at Copel Communications. So we quickly walked through this, as if each audience member were a new client of ours. We went slow. Wanted each cool point to sink in. Get them excited about the process and its possibilities for them.
 
  • A referral “in.” Since we were fishing for referrals here, we prepared a list of “Questions you can ask your clients,” the answers to which would likely steer them our way. 
 
  • Q&A. Given our six-minute total, we allotted about 2.5 minutes to this—with the obvious invitation for subsequent one-on-one’s with whomever wanted/needed more time. 
 
Close, close, close
 
Odds are, your business doesn’t do anything like what we do here at Copel Communications. Yet we’ll bet that that outline above is easily 90-percent useful to you. Some things are just universal. 
 
A speaking opportunity like this, is just that: An opportunity. Seize it. Work the room. Book meetings and calls. Send follow-up emails. 
 
Need help prepping for a six-minute presentation, or other similar opportunity? Contact us. We help our clients with challenges like these all the time. 

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Can you write a good “next steps” email? (And how much is that worth?)

8/1/2024

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Young woman in a one-on-one business meeting.Great photo by Alexander Suhorucov.
​We recently had a client dump a whole bunch of input on us, as part of a larger marketing project we were helping them with. This data dump, incidentally, was incomplete. They gave us links to videos, and slide decks, and web pages, and Word docs… yet when we cross-checked the lists of stuff we were supposed to receive vs. the stuff we actually received, we found gaps. Plus there was stuff—input—that we flat-out didn’t understand. Was it even relevant? Were we missing something? 
 
Clearly, a big team meeting was needed. But our preliminary order of business was simply wrangling all of the input—and making sure that the checklists indeed teed up with requirements of the final deliverable. 
 
This was not easy. 
 
So. Where are we going with this? And how does this help answer the perennial question of “How will this help me make more money?”
 
Seeing the bigger picture
 
Sure, we’d needed to book, organize, and run, a meeting. And the clock was ticking. This, incidentally, gets to the answer to the italicized question we’d posed above. 
 
Time is money. And when you multiply the number of people in the room by what they’re worth, on an hourly basis, the stakes go up real high, real fast. 
 
So this is about more than just booking a meeting. There are bigger takeaways than that. 
 
This is about bringing different people together in service of a larger—and more profitable—goal. And it’s, frankly, about sweating a ton of details in advance. 
 
Chop, chop
 
Know what we ended up creating from all this mess? A “next steps” email to the team we were working with. 
 
Think about that. How many times have you had to compose a “next steps” email? It’s hard.
 
We had to lay out: 

  • What we’d received from the client. 
 
  • What we still needed from the client. 
 
  • What we’d received but didn’t understand or couldn’t make sense of. 
 
  • The constraints for the project established by our client’s client—and how all of the above aligned (or didn’t) therewith. 
 
  • The goals of the proposed working session. 
 
  • A brief overview of that working session’s agenda. 
 
We still have the email we’d sent to our client. It’s just 397 words long. And yet it took us an hour to write. 
 
Yup. 
 
We can’t share it here—it’s confidential—but we’ll bet you could read the thing in under two minutes. 
 
And that was the intention. And that was why it was so hard to compose.
 
Important point: Every recipient and cc on this email is very busy. We had to make our case, be ultra clear, and close with a specific call-to-action (“Shall we send you slots for a meeting?”). 
 
This email took us an hour to write because the initial draft was about double the length of the final one. We sweated the details. We moved paragraphs. We moved sentences within paragraphs. And we cut, cut, cut, as much as we could. 
 
Speed reading
 
Honestly: Do you think that any of our client-recipients of this email would have guessed that it took us an hour to write this two-minute read? Of course not. They never gave it a thought. 
 
We didn’t want them to give it a thought. But we needed to get stuff done, quickly, succinctly, and efficiently, and this much-sweated-over email was the best way to do it. 
 
And think of this: What kinds of replies did this email elicit? Were they equally-well-thought-out, carefully-considered-and-organized responses? 
 
Of course not! They were more like “Good idea; how’s Wednesday?”
 
Were we upset by this? Did we feel slighted or unappreciated? Nope. We beamed. Mission accomplished.
 
Because when you fast-forward this story, 1) all of the missing input magically appeared, prior to the meeting, 2) all of the related gaps were filled, and 3) the meeting itself went swimmingly—a full-court press in which seemingly impossible goals were surmounted in a shockingly short timeframe. 
 
And, frankly, none of it would have happened without the “next steps” email.
 
Now do you see the broader lesson here? 
 
People routinely dash off emails with nary a thought. But sometimes, when the situation calls for it, you’ve got to hunker down and really figure out the tactics of where you’re headed, and do the hard work of putting that into something that can be read at 10x the speed it took to write.
 
Need help getting all of these “tactical marketing ducks” in a row, whether via email or not? Contact us. We’d be delighted to help. 

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The advantages of the hard-to-schedule on-site work session

5/1/2024

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Men and women in an office meeting with laptopsGreat photo by Fauxels.
​Here at Copel Communications, we’re huge fans of remote work. We’ve been doing it, exclusively, for nearly three decades now, with clients all over the country (and sometimes, the world). 
 
Remember the pandemic? People asked us how we adjusted. Our answer: The rest of the world merely caught up with us. 
 
That said, there are some glorious exceptions. We recently worked on a big project with a geographically-scattered client team with a deadline looming, and we ran the meeting on-site at our client’s headquarters office. 
 
Sure, there were disadvantages to this, but there were also some interesting advantages—that you can profit from in your next meeting or on-site. 
 
The cons
 
Let’s get these out of the way. Scheduling this event for the numerous attendees was hard. It took lots of emails to send slots and check availabilities. Apps like Calendly might have helped… to an extent. But there were last-minute changes, in which one person’s suddenly-updated schedule impacted everyone’s, and we all had to start again. 
 
Then there were the logistics. They had to book the conference room. Order lunch. Set up the big screen for running preso’s in the room. 
 
And all of us had to dress up and drive. For a location which was, fortunately, only 30 minutes away, we had to allow a 15-minute cushion for traffic and parking. Not to mention the loading up the laptop and cables and all that junk. So, round trip, there’s, easily, two hours out of the day just gone, with zero work getting accomplished, while adding to the region’s traffic and carbon footprint from the commute. 
 
So… this better be one good meeting. Right? 
 
The pros
 
After a zillion Zoom calls with this team, it was refreshing to see everyone in person. Everyone had… shoes. It was incredible. 
 
Granted, when we got there, after all the hellos and small talk, everyone still had to fire up their respective laptops and log into the local Wi-Fi network and all that. More zero-productive time. 
 
But then it was time for us to run this meeting. And of course we arrived prepared. So we shared the agenda, the input materials, the catch-up from the previous Zoom meeting, and started to get things underway. 
 
And up to this point, aside from seeing that people wore shoes and being able to physically see who was looking at whom at any given second, it wasn’t any more productive than a Zoom meeting. 
 
But there were differences. We’d mentioned that this was basically a fairly stressful gathering, since we were working on a difficult project on a deadline. So it was a little easier to feel the tension in the physical air… and to defuse it as well, with a stretch, a yawn, or a trot over to the snack table. And it was easier to handle the inevitable digressions, too, since we could “read” the room and still watch the clock, and keep the group reined in.
 
But the best, and most un-Zoom-like part of the whole working session was the time spent not working. It was the lunch break. It wasn’t like, “Oh, let’s all log off and log back on in 30 minutes.” It was more like, “Who ordered the turkey club?” and “I thought you were a vegetarian,” and “No, Larry’s the vegetarian,” and then “That’s because my wife got me into it,” and, within short order, the room that had been filled with workers was replaced with a room filled with humans. It was great to simply not work. Hang out. Crack jokes. 
 
Our follow-up meeting, after this one, was back on Zoom again. It was infinitely easier, from a logistical standpoint. And it was better. The in-person bonding from the earlier on-site carried over and provided deeper connections going forward. 
 
Despite all the remote-lauding we’d done at the beginning of this article, the aforementioned on-site is hardly the only in-person meeting we’ve attended! Typically, we’ll do in-person at the beginning of an engagement, to meet all the players and make connections. That’s probably the best time to do it. 
 
But later ain’t too bad, either. 
 
Have a virtual-vs.-in-person story to share? Send it our way. We’d love to hear it. 

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The business gift that keeps on giving… follow-on work

3/1/2024

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Ribbon-tied gift boxGreat photo by Karolina Grabowska.
​This article was originally going to be about developing a production process for video scripts. But because of the way things turned out at our client, this one is taking a decidedly more valuable turn. For you. 
 
We’re going to talk about something that you can create, for your clients, as a gift, which will win you follow-on business. We can’t say “guaranteed,” but pretty darned close. 
 
What’s this have to do with video scripting? 
 
From production to presents
 
A client of ours—incidentally, we typically get our best education and insights from our clients, as they’re a pretty ingenious lot—had tasked us with making a series of videos. 
 
Here’s the genesis: Our client does a lot of similar projects for its clients. And when it completes each one, it ends up with some raw screen-capture video footage, documenting the project. 
 
The job they handed to us: Turn that boring screen-capture footage into a compelling video that sells. We’d anonymize these, and our client would post them on their YouTube channel, since they’re great little sales vehicles which show off exactly what they do, in about two minutes each. 
 
So far, so straightforward. Right? 
 
But here’s the stroke of genius: This same client of ours decided to create a customized version of the same video for their client. Granted, we need to over-simplify here, but think of it this way: Upon completing the project, our client (a consultancy) produced and delivered—without charging an extra dime for it—a custom video for their client, showcasing the work they just completed. As a gift.
 
With our services folded in, the finished video was very “Hollywood”: slick voiceover, music, effects, etc. The V.O. goes something like this: “Working with Consultancy [our client], ABC Business [their client] has been able to do something amazing, which you’ll see, firsthand, in this video.”  
 
And then it would effectively go into the demo. 
 
Private viewing
 
Whereas videos made for YouTube are intentionally created to reach the largest audience possible (BTW, we worked on one which, as of this writing, has attracted 61 million views), this video was for an audience of, oh, about five people. 
 
Yep. That’s it. A slick, high-quality, seemingly big-budget video to be seen by: The CEO. The CFO. The project sponsor. And a couple others. That’s it. 
 
This video was a gift of our client’s, to their client. It said “Thank you for letting us work with you. You may not have been in the trenches for this one, like the Project Sponsor was, but we’d like the Executive Leadership Team to see just what we did for you, and how great it came out.” 
 
Can you guess what happened next? 
 
Roll out the red carpet
 
The Executive Leadership Team audience, you likely won’t be surprised to learn, was positively delighted by this little video. 
 
Do you think they kept it to themselves? 
 
Au contraire. They demanded that it be posted, enterprise-wide, on the company intranet. Sent out to all the zillions of leaders and team members. 
 
And therein lies the gift that keeps on giving. 
 
The Executive Leadership Team felt great. They got a rush from this video… to the point where they wanted more. 
 
Want another video? Sure! Book another project.
 
And what about all those other leaders in the company who now got to see the video? They want their own projects, too! 
 
Some of them, incidentally, ended up leaving the company and going elsewhere. Guess which vendor stuck in their heads as especially helpful when they landed their new gigs? 
 
You can, too
 
This is a shockingly easy deliverable to create. Our purposely anonymized story above should inspire you: You can make these, too. And you should. They’re an absolute killer when it comes to burnishing your brand… and helping you win follow-on work. 
 
Of course, videos like this do require creative scripting and creative ways to make them look like a million bucks, while costing next to nothing. 
 
That’s where we come in. Contact us and let’s talk. 

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How to make the most of summer down-time

7/5/2023

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Silhouetted man against beach at sunsetAwesome photo by admiral-general-m-⭐⭐⭐⭐⭐-godshepherdly.
​It happens every summer. Work slows down. People take vacations. If you’re still in a business-building mindset, it can be, well, a little maddening. 
 
In this article, we’ll review some things you can do to be productive when others aren’t. To prep your business for the upcoming season of busy-ness. 
 
This article might not be for you. In that regard, it’s probably self-selecting: If you’re reading this, you’re still plugging at it. If you’re on vacation right now, this one will sail right past you. 
 
Mind you, we’re not judging here. You can fall into either camp; we don’t care. But between the summer preppers and the summer tanners, this article is aimed at the former. 
 
Down-time is your time
 
Think back to the busiest part of this year so far. When you had so much work you’d wake up wondering how you’d get through that day. 
 
Now, on that day, think of all the things that you didn’t do. That you couldn’t do. 
 
Why not? 
 
You were too busy. 
 
Pretty simple. 
 
So now is the time to tackle all of those things you’d put off amid the rush of peak season. This is the time for all you cobblers out there to make your kids’ shoes. 
 
This is also a very good time to be selfish, in a biz-dev sort of way. Review what you’ve got, what you’re presenting to the world. 
 
Go through your website. Page by page. Remember all those little niggling details you’d intended to fix and/or update? Now’s the time. 
 
Ditto for your firm’s presentation deck(s). Weed out the outdated stuff. Make mentions of new, recent wins. 
 
For that matter, this is the best possible time to write new client success stories, a.k.a. case studies. (Need help with those? Contact us. We do tons of ‘em.) 
 
Pull together all the client-facing materials from those engagements. Use them to jog your memory. Steal from them, liberally, anonymizing as you go, to create all-new world-facing evergreen material. 
 
And what about your blogs? Are they looking sorely out of date on your site? Now’s the time to curl up with a nice cup of coffee or tea, and knock out a bunch of them so that you have a good backlog of evergreen material to push out on schedule. 
 
(Honestly: Do you think we wrote this July blog in July? Here at Copel Communications, we practice what we preach!) 
 
Speaking of blogs, you have a fully-populated editorial calendar for them, right? 
 
Well, if not, now’s the time to brainstorm your quarterly/monthly/weekly/whatever topics. (We have a good article to help you with that.) 
 
Get into production
 
Blogs—which force people to (ugh) read—are just one way to push out your business. Some of the other ways are surprisingly interlinked:

  • If you read that blog, aloud, into a microphone, voilà: It’s a podcast. 
 
  • If you fire up your webcam at the same time, voilà: It’s a social video. 
 
And you can push them out just as diligently, using the exact same editorial calendar you’d created for the blogs. 
 
Of course, you can delegate as much of this responsibility and production as your comfort-zone dictates: The writing. The voiceover. The video production. The on-camera talent. And so on. 
 
There are other relatively self-indulgent things you can do during summer down-time, too. Take a good look at your office and your stuff. Is that desk chair begging for replacement? Could the walls use a new coat of paint? Good luck attempting any of those tasks during the busy season. 
 
If you can’t beat ‘em...
 
And of course, there’s one other thing you can do during down-time: 
 
Relax.
 
If you’ve accomplished even half of the things we’d listed above, you deserve a well-earned pat on the back and a nap. Heck, everyone else is taking time off. Things will get busy enough, soon enough. So enjoy the down-time. If you combine that with the productivity tips above, you’ll have the best of both worlds. 
 
And need help with any of those things? Contact us. We’d be happy to pitch in. 

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Our top articles for consultants from 2022

12/1/2022

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Picture
​It’s that time of year again: time for our annual year-in-review wrap-up of our top articles from Copel Communications. We do two of these each December: one for our “Creatives” audience, and another for our consultants audience. 
 
This one (although it's posting first) is the latter. Here are the top articles we’ve published for consultants, chock full of counterintuitive tips and business-building tricks. In case you missed any of these, here’s your chance to get some fast, free pointers. Enjoy! 

  • How (and why) to “Go Hollywood” with your corporate videos. Straightforward storytelling is so… straightforward. Learn how to amp up engagement—and sales—with the cool tips in this article. 
 
  • “You get paid to write emails?” We sure do. Clients make a ton off of these. Learn how to up your game with some winning email tips in this must-read article. 
 
  • Are you giving away your sniff-test? If you’re not, you’re losing out on some easy new business. Intrigued? Check out this quick-read article, which will certainly get your wheels turning. 
 
  • When a “tax” becomes a benefit. Learn—please learn!—from our client’s experience here. Turn a turn-off into a turn-on, via some simple perceptual tricks that will lower the barrier to adoption for your products or services. 
 
  • How should you populate your LinkedIn page? Did you know that there are two broad—and competing—camps when it comes to the content that will drive you the most business? Importantly, which camp should you be in? Read, and learn! 
 
  • SME-based articles for non-SME audiences. When is all that information… too much information? What do you keep, and how do you cull? Hint: Follow the money. Get important tips for selling your services in this article, based on several successful client engagements. 
 
  • FUD for executives. How much do you know about “Fear, Uncertainty, and Doubt”—and how to employ it to your advantage as a consultancy? Read this one right now. You’ll be glad you did. 
 
  • Making money off your site’s visitor info. There’s some sexy info hiding in the data behind your website’s visitor traffic. This is not an “SEO” article. This is, rather, about reading between the lines to uncover some cool psychological keyholes you can use in your business’ marketing. Check it out. 
 
  • How to create the perfect sales preso deck. How much of your website content should you use… or ignore? How do you control the narrative? How do you create discrete decks for different audiences, efficiently? Get all the answers, right here. 
 
  • How—and why—to create a “sizzle reel” for your sales presentations. Ever heard of Rich Little? Whether you have or haven’t, he plays a big role here, and you’ll find this one super interesting, informative, fun, and useful. This is a good one. Trust us. 
 
  • Sell more services via “product-izing.” There are lots of articles out there on how to “product-ize” your service, but we bet this one cuts to the chase faster, and more clearly, than all the others. Learn how to build new business, quickly, with this powerful tool. 
 
Have suggestions for topics you’d like us to cover next year? Contact us. We’ve love to hear from you. 

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