 Tremendous photo by Grok. If you’re reading this, you’re targeting executives as part of your business. Read on. And learn.
We were once directing a young video editor, in a Zoom call, about how to approach a project we’d handed him: a script for an exec-focused video. Our client wanted to be on this call, too, and kept mentioning that we wanted to be at “C-level.” We saw the look on this kid’s face. And quickly realized: Oh my goodness. He thinks our client is saying “sea-level.” We were right. He couldn’t figure out what the video had to do with being submerged in the ocean. Once we explained it to him--“C”-level and not “sea”-level—he understood his marching orders better, and went on to deliver a perfectly good video for us. But back to your challenge: Marketing to executives with purchasing power. Sure, we can embrace some basic tenets here. This isn’t about flashy images or breathless claims. The tone should befit the audience. And of course you want to convey the value of what you’re offering, whether it’s a product or a service. Those are fairly given. But here’s what isn’t: We recently produced a marketing piece for a client of ours which was showcased on a global media platform (can you tell we’re being cagey here? we need to be). This piece we created was exposed to literally billions of people. Checking the metrics on it after it had been published a while, we saw that it had garnered just 300 views. Failure? Nope. Success. Deeper diving showed that it had reached exactly whom we’d wanted it to. Execs. In other words: This is a small audience. Remember the quote “Speak to the target. Let the others listen”? It certainly applies here. Unlike mass-market approaches, this is not a quantity game. It’s a quality game. And here we’ve learned, from some of our incredibly astute clients, some interesting, if counterintuitive, tips:
So if that executive leader is looking to advance their strategic roadmap via automated decisioning, you’d better 1) know it, and 2) say it. This is a very subtle and nuanced challenge, that you shouldn’t entrust to a junior writer or AI. The stakes are high, and you’ve only got one chance to get it right. Need help? Contact us. We work on these kinds of projects—sorry, “initiatives”—all the time.
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 Great photo by Grok. This is an article about producing B2B videos: the kind you post on YouTube to bring in prospects. In this story, it was actually about the slick home-page video we were creating for a client’s new website.
For these types of videos, the approach is usually pretty straightforward: You send off your approved two-column (“Video” and “Audio”) video script to your video editor, who does the rest. This includes finding stock footage and music, building titles, editing the footage, and farming our the voice-over or V.O. It’s that last part we want to talk about here. Sure, you can proceed the way we just described. But we don’t recommend it. Here’s why. We’ll use the case of our client, and their new website, as an example. For their new site, they were also updating their brand, and, more importantly, the audience they wanted to target. Specifically, they were going more upscale in their demographic. Very high-end. Sure, this was conveyed in the video script. And we could have entrusted our video editor (who is fantastic, by the way) to source the V.O. on his own. Instead, we worked with the client to produce the V.O. first, before sending the script to the editor. This gave us the advantage (“luxury”?) of casting that part ourselves, letting our client listen to audio samples of different V.O. artists, and then narrowing down to the final one. Then we were able to work with this voice-over artist very directly and intently, explaining to him the exact audience we were looking to target, the similar reads on his reel that would be relevant/close to what we wanted, the intended look and feel of the finished video, and so on. Armed with all of this info, that V.O. artist delivered. He nailed it. You could just see the gorgeous video it would accompany… even if that video hadn’t been created yet. Take 2 Now we could send that V.O. recording—along with the script, our client’s logo, and other files—along to our brilliant video editor. And think of this: Not only did our producing the V.O. (whose cost was ridiculously nominal, by the way) save our editor work and time, but it also provided killer input to help create a better video. All he had to do was listen to the thing. It helped him pick just the right background music—on the very first try! It helped him source the right stock-footage candidates, with minimal back-and-forth from us. We knew, all along, how this video was supposed to come out. That’s our job. It was tougher for our client to visualize in advance; that’s neither their job nor their skill-set. But boy were they delighted when the final product came together. And note that nothing mentioned above increased the production budget of this video. It was simply a matter of choosing to sequence it in this way which elevated its production value so much, and so efficiently. Have a creative project you need help with? Contact us. We’d be delighted to pitch in.  Great photo by Grok. Wait. What? SEO for YouTube? Is that even a thing?
Here at Copel Communications, we are not SEO gurus. But fortunately, some of our clients are. So we learn a lot. And when it’s prudent and discreet to do so, we’ll share some of the love. Hence this article. Short takeaway/spoiler: You can, and should, max out the SEO for your YouTube videos. In this article, we’ll discuss how. But first, the genesis of this story. As we’d noted above, this comes to us from an actual client assignment which, as we write this, is ongoing; they have tons of YouTube videos (most of which, incidentally, we also scripted). The challenge, as our client made clear, was to drive more search-query traffic to this huge repository of videos, spread across multiple playlists on our client’s YouTube channel. But how? There are two parts to this. Both are basic, yet nuanced. They are: 1. The actual title of the video. 2. The YouTube description of the video Let’s review each. 1. The title We’re talking B2B videos here. So you might have an existing video about a product or service that you offer to prospects. And what’s its title? Sure, it’s something like “Our Great Product.” You must understand that there’s the real world, and then there’s the SEO world. In the real world, populated solely by humans, “Our Great Product” is a perfectly good title. It tells people what the video is about. Simple. No clutter. Great. But in SEO World, it’s unfortunately insufficient. You want to “think backward” from what someone who would ultimately want that product or service would be searching on in, say, Google (or in AI; more on that in a minute). So if your Great Product solves Challenge X for, say, logistics executives, you might want to revise and expand the title accordingly: “Challenge-X-Solving Product for Logistics Executives Seeking Productivity Gains.” Not terribly exciting in the real world, but a step forward in SEO Land. But wait. That new title is pretty darned long. Aren’t there limits on this, imposed by, say, YouTube? There sure are. Titles max out at 100 characters, including spaces. The one we just noted above was only 66. So there’s room to play. Often, depending on the viewing device (desktop or laptop browser, tablet, or phone), that title will get truncated and lopped off with just an ellipsis (three dots or “. . .”) after the first few words. Meaning, the first few words are the most important. Because those are the ones that will stick. So factor that into your re-naming. Put the most important stuff first. It's not the real world. Sure, humans will read this stuff, too, but they’re only part of the audience. The rest is web crawlers, spiders, and all the algorithms that the search engines employ to serve up results which hopefully include your video. Now that you know about 1. The Title, let’s proceed to 2. The description Clearly, this is much longer than the title, but some of the same rules apply. Stuff will get cut off before you see the clickable “…more” to reveal the rest of the copy; a quick test on our desktop browser clipped it off at around 60 words. The max is 5,000 characters (not words), which can include links, text, and hashtags. That’s a lot of copy. It’s almost like a blog. About 1,000 words. Again, you want to fill this with info that your human searchers are searching for (what problems will the product or service showcased in your video solve?), as well as what the web crawlers want to find. For our recent project, these videos often offered solutions that helped with numerous arcane technology platforms, so we included bullet lists of those platforms in the description. The search engines like stuff like that. Know what they don’t like? Verbatim copy stolen from your website; they’ll ding you for that. So you want original copy. And you want it written by a human. All the search engines can spot AI-written copy from a mile away (as can we), and they’ll ding you for it. Which gets back to AI-based search vs. classic Google search. The landscape is still shaking out as we write this; even the term AEO (“ask engine optimization”) may not have legs. But what we’re seeing already is a refreshing overlap of what makes for good SEO content vs. AEO content. If you can nail the SEO side, the AEO side will likely catch up. Bottom line: Depending on the number of YouTube videos you already have posted, this could be a quick or long-term retrofitting assignment. And it should definitely shape your efforts for future videos; write the new titles and YouTube descriptions at the same time that you write the scripts. It will save you time and effort. Need help with any of this stuff? Contact us. We’d be delighted to help.  Great photo by Grok. Question: As the year draws to a close, are you merely older… or wiser?
Not to flatter ourselves, but we think we can help with the latter. That’s because it’s time for our year-end round-up—an annual tradition here at Copel Communications —of our top posts for creatives like you. Catch the ones you’d missed. Or revisit those that helped. Enjoy!
Well, that’s all for this year. Have a suggestion for a post for next year? Contact us. We’d love to hear from you!  Great photo by Grok. Wait, it’s December already? We must have blinked.
Because it’s already time for the round-up of our top posts for consultants from 2025—an annual tradition here at Copel Communications. Here, then, is your chance to catch any articles you may have missed, or to brush up on others you may want to re-visit:
Phew! That should be enough reading and tips to tide you over for a little bit. But how about next year? Any topics you’d like us to address? Contact us and let us know!  Great photo by Grok. We love continuous process improvement here at Copel Communications!
In this article, cash in on all the tweaking and optimizing we’ve been doing, literally for years, with different clients of ours, to make things as efficient and repeatable as possible. Today, we’re going to talk about B2B “demo” videos. Does your company ever make these? We’re talking about those “watch this screen and see what happens” kinds of explainers which also, of course, sell. So it could be a product demo. A software demo. A service. A SaaS platform. A training session. There are tons of these. They are common. And chances are, if you need to make one of these, you probably need to make a ton of these. And this is where optimized efficiency—that “Big Mac-ifying” of the process—really comes into play. In this article, we’ll describe (in broad strokes, with the details purposely blurred) how we do this for a couple of clients of ours. Pay attention: We guarantee that there are elements of this process, perhaps many elements, that apply to your situation. And the more that apply, the more you can benefit. The challenge at hand As we’d stated above, we’re going to anonymize these specific client assignments. But you’ll get enough detail to follow the process, and recognize opportunities to improve your own workflows. In the first example, this client of ours will do a screen-sharing demo of the prototype of a use-case solution they create for their clients. And they do lots of these. The big opportunity here: If you could anonymize these brilliant solutions, and pare them down into, say, little two-minute stories, you’d have marketing gold. You could use them to quickly populate, say, a dedicated playlist on your YouTube channel. You could use that to show to prospective clients, who stand to be awed, once you hit the critical mass of sheer videos posted to that playlist. Not to mention your ability to feed the voracious appetite of the SEO algorithms and web crawlers of YouTube, Google, and so on. It’s one big virtuous snowball. Turning those client demos into marketing videos, incidentally, was not as obvious a choice as you might think. You’re starting with a lot of sensitive material. You need to see the bigger marketing picture, strategically… and be able to literally blur the lines of sensitive information, tactically, once it comes time to execute. So. This client does more than have one of their reps conduct (and record, via Zoom) the client demo of each new prototype. The prototype itself is based on a use-case that was presented/sold to their client beforehand, in order to get the green-light to make the prototype. Follow? Between the raw footage of the demo Zoom call and that original use-case PDF, we’d almost have everything we need to script the video. But not quite. So here, after lots of back-and-forth and tweaking with the client, the third of our three pieces of input evolved. In this case, it’s a super basic Excel sheet. In one column, it lists the timecode of the demo video; in the column beside that, there’s a quick description of what is happening on screen at that time. Example: “00:32 – 00:41 User logs into platform, using two-factor authentication with an emailed six-digit code.” Someone on the client side makes that little Excel, typically only about ten rows deep, for us. It takes them about 30 minutes. And that’s all we need! From there, knowing this client well, we can pen the video script using a basic three-act structure:
Even easier As you can clearly see, the big lift, for the client, in the scenario above, is to create that little Excel sheet for us. But more recently, we’ve started making videos, for a different client, with no Excel required. That’s because, for the cool things that this client is creating (we can’t share details, sorry), they already create three PDFs which are not only goldmines for us, but they’re also all we require to start scripting. The three PDFs, broadly speaking, are:
These PDFs are so detailed that we’ve been able to write video scripts from them, using their details as the visuals, with the simple addition of a basic voice-over. So there will be shots such as “Zoom in ultra-tight on the detailed box at the lower right of Page 3, and pan across the different functions listed in its flow chart.” In other words, no “lift” from the client at all! It reminds us of Craisins. Huh? You know Craisins. Those “dried cranberries” originally created by Ocean Spray. While making cranberry juice, they would throw out all of the skins of the actual cranberries used. Until someone got the great idea of drying the skins and adding sugar to them, and coming up with a clever portmanteau name like “Craisin,” which implies “cranberry + raisin.” (Read our article about portmanteau names and how you can profit from them.) Think about that: All those cranberry skins were not being used. Today, they’re a massive source of newfound revenue. Ditto for the three abovementioned PDFs. They were used to create a client deliverable, and then effectively shelved. Today, they’re the basis of a “found money” marketing effort. With very little effort! Need help “McDonald-izing” some of your existing deliverables and processes into efficient marketing gold? Contact us. We’d be delighted to help!  Great photo by Grok. Podcasting has exploded. It’s been around so long now that many people don’t even realize that the word “podcast” has its roots in the word “iPod.” Which doesn’t even exist anymore.
But you’re not interested in etymology. You want to build your business and make more money. Sure, you could create and host your own podcast—quite the lift—or you could essentially ride the coat-tails of someone else who already has a big following, and grab a little bit of that love for yourself. If only it were that easy. What are the odds? The sad reality of today’s podcast landscape (“podscape”?) is that the numbers are driven by popularity. Media exposure, once it gets going, can snowball. But it’s hard to get it going. We hate to employ this analogy, but it’s useful nonetheless: If you’re some business wonk, how many people will follow you? How many companies will be lining up for paid sponsorships? Now replace the words “business wonk” with “Kardashian.” Ouch. As we’d said, sad reality. This is not to say that business-related podcasts can’t have influence or big audiences; they can. But before you aim to be a guest on Acquired, for example, set your sights more realistically. You, too, can build momentum and rise up the pecking order. Who are you? (And who cares?) An easy way to approach the I-want-to-be-a-podcast-guest-to-promote-my-business challenge is to look at it through the eyes of the podcast host. Why would they want you? Why would you help them? If you can definitively answer that question, you’re in good shape. Some considerations:
The more of the above boxes you can check, the better. Money can’t buy happiness It wasn’t long ago that we would advise clients to reach out to attractive podcasts on their own—usually in the form of a note from, say, an underling who would say “Hey! I think my boss would be a great guest for your podcast! Here’s why!” And then that underling would rattle off as many of the bullet points we’d listed above, as possible. Dirty little secret: No underlings were harmed in the making of that email. They were actually ghost-penned by—you guessed it—Copel Communications. Looking back, those days were quaint. As we’d said at the outset, podcasting has exploded. There are well over four million podcasts out there today. Not episodes. But actual podcasts. And the good ones—the ones you want to be on—are overwhelmed by entreaties from wanna-be guests, 24/7. So what do you do? There are actually agencies out there, today, which specialize in booking you as a guest on podcasts. No kidding: Google them and you’ll find them. And you’ll quickly see a pattern, too: They’ll often offer tiers of service, for, say, booking you on two podcasts per month. Or four, for a higher fee. But here’s the catch: You can’t simply hire one of these agencies. Throw money at them—it won’t work. Because they need to vet you first. It’s like any talent agent. They can only take your money if they can sell you in the first place. Which brings us back, once again, to all of those bullet points we’d listed above. What do you think those podcast-guest-booking agencies’ applications look like? Yup. Just like our bullet points. We can’t guarantee that we can get you “signed” by a booking firm. But we can help you burnish your credentials and make an honest assessment of your odds. Contact us and let’s talk.  Great photo by Grok. Sometimes, the success of your creative marketing hinges on some decidedly un-creative input.
Here’s a true story. We were recently tasked with scripting a video for a client of ours. Granted, we have to cloak this in anonymity, but you’ll get the gist: The client of ours is a consultancy. They had created a breakthrough technical solution for one of their clients. Our job was to script a video, showing the whole world this breakthrough solution—while also anonymizing our client’s client. Follow? On the surface, this is a pretty straightforward assignment. We had to write a script which would show prospective clients (for the consultancy) how amazing this technical solution is. But it quickly became trickier than you might think. Our point of contact at the consultancy was one of the super-sharp technical people who had actually worked on this breakthrough solution. Let’s call him Steve. Steve was our source of input. And so Steve—not terribly shockingly—told us all about this breakthrough solution. Every nut and bolt. Every feature. Every output. Every paradigm-shattering spec. And we couldn’t write the script. Know why? Think about it. Our task was to write a brief—as in, two- to three-minute—video, dramatically showcasing this breakthrough solution. Yet what had Steve, in all his ardent energy, failed to provide us? Of course: Act One. Huh? Two sides to every story (and marketing piece) A video like this—or any marketing piece like this—should follow what we call “a two-act structure.” Steve had given us all of the input for Act Two. That is, the solution. But of course! Now it’s super obvious, isn’t it? A solution solves a problem. What was the problem?? We asked Steve. And he said “Well, our client couldn’t do X.” And yes, he technically answered our question, but he didn’t exactly help us. And here we get to the gist of this article. Steve is not a creative pro. That’s not his job. He excels at plenty of other stuff, and the world is a better place because of it. But he needed a little help, a little nudging, from us, to give us the input we’d craved for Act One of this script. And so we asked him, “Could you tell us more, please? Why couldn’t your client do X? What were all the contributing factors? We want to know, as much as possible, about the sheer chaos they were confronting before your solution came along. We want the ‘Before’ to be horrendous! Inundate us with details! The messier, the better!” You could see the light dawning in Steve’s eyes. Of course! The messier, the better! Because The Great Wonderful Solution isn’t so great or wonderful unless it really clears what appear to be insurmountable hurdles. Once Steve got it, he got it. After all, who would know that client’s “before” situation better than him? He piled on with gory details, and voilà! We were able to pen a truly effective video. Clearly, you can extrapolate a lot from this little story. Marketing and advertising routinely require creativity. And just as routinely, your input sources may not be people who are naturally creative. But they can be coaxed. The information is there. You just need to tease it out. Need help with a creative challenge like this? Contact us. We’d be delighted to help!  Great photo by Designecologist. We know a talented web designer who told us that websites age in dog years. That may well be true of the technology. But in this article, we’re going to talk about your branding and your messaging.
If you’re considering a refresh of your site, or perhaps even a wholly new site, this article is for you. Even if a potential rework is way in the future, you can still learn some good time- and expense-saving tips here. So read on! Website in the spotlight We have a client whose business recently pivoted from serving mid-level customers to very high-end customers. (We can’t give too much detail here, but there should be enough info for you to follow the story.) The high-end prospects would be more profitable for our client. Making this choice to pivot was the result of a lot of soul-searching and analytical number-crunching. It represented a switch from serving a greater number of decent-revenue-providing clientele to a smaller number of awesome-revenue-providing clientele. As we’d said, we’re gauzing up this story. But you now know enough to follow it—and to see the parallels that exist to your situation, and your website. Ah yes. The website. The moment this client of ours decided to pursue a newer, higher-end audience, their existing website (not to mention all of their other marketing materials) immediately became outdated. It was way “beneath” their new audience—and wholly lacking in the newly-refined service offerings they had developed. Our client knew that this would be coming. Recall all of the aforementioned soul-searching and number-crunching. So they called on us to help them create the new website. We don’t do this alone. We work closely with the client. They have a great web designer, with a full team, that we love. We also have some great video editors to help create the site’s embedded content (which we scripted). But here, in this article, we’d like to walk you through the process we employed—and get to those elusive “pilot pages” that we’d mentioned in the title. Starting wide As we’d noted, the client had decided to serve a new audience. And if you’ve read any of our articles here at Copel Communications, you can practically do a drinking game for each time we mention “taking a customer-back approach.” We’re passionate about this. (Because it works!) In other words, start with the customer. Explore their needs. Then work backward to the marketing strategy and tactics. So here are the big things we did with this client, in order:
Exciting new subhead: Pilot pages! Mind you, all of the work we’d described above is upstream of the web designer. Why? Two reasons:
So what are these teased-to-death-by-now “pilot pages”? It’s actually really simple. Despite the wonderfully described tone from the chosen narrative creative concept, it’s time to create actual public-facing website copy at this point. So should you unleash your writer—even if it’s us—to pen all of these pages at once? You have, after all, an approved concept and a signed-off wireframe. Answer: No. Again, you want to be efficient and frugal. So go through your wireframe and pick out just a few—two, maybe three—pages that would be good tests of the final tone-and-feel verbiage. These will be your “pilot pages.” They’re easy to choose—but hard to write. Expect a bunch of revisions. But once you lock them down, the other pages go way, way faster. The obvious one to start with is the home page. That’s mandatory. After that, it depends on which one you think would be 1) difficult, 2) representative, and 3) a good model for subsequent/deeper pages. That last point is especially important if you’re going to be engaging a team of writers: You want them to be able to reference the approved pilot pages, and use them to make sure they’re sticking to the proper tone. Incidentally, once you have your approved pilot pages, you can then feed them, with confidence (along with the approved narrative creative concept and wireframe), to your web designer. From that point, it’s off to the races. Need help with your next website project? Contact us. We’ve done lots of these, and would be delighted to help with yours.  Great photo by Yan Krukau. We can’t count how many corporate videos we write here at Copel Communications. That’s because video is simply a killer medium, however you look at it:
But video can be a killer in other ways, too. Like production budget. Turnaround time. And keeping the project on track as it goes. In this article, we’re going to explain a way to keep your next corporate video on-track, using a technique we’ve developed, honed, and proven over the years. Note that we say “corporate video.” The technique we’re about to describe doesn’t work for narrative films, home movies, or Hollywood blockbusters. But it’s great for videos you need to make quickly and cost-effectively—and which, more than anything, sell. The old-school approach A video script is formatted in two columns: one for audio, and one for video. Very straightforward. (And wholly different from, for example, the WGA format for screenplays, which is structured to support dialogue being delivered by actors within a given scene.) But if you ever looked at a video script, you’ll know, without even reading it, that it’s hard to read. It’s like looking at the blueprint of a jetliner and trying to figure out what makes it fly. There’s stuff all over the place: Indications for on-screen titles, transitions, sound effects, music cues, suggestions for stock footage, directions for layering of motion graphics, et cetera, et cetera. It’s a very useful tool for a video editor. Or a voice-over artist. But for you (or for your client), it’s pretty indigestible. The old-school approach is straightforward: Start with that script. And that’s the rule we’re about to break. Going rogue There actually is somewhat of an analogy for the work-around we’re about to describe. And it’s based not in corporate video, but in feature films. In Hollywood, it’s known as the “treatment.” For our corporate purposes, we’ll call it “the spine.” It goes something like this: A Hollywood screenplay is typically just over 100 pages long (with the rule of thumb being one page for each minute of on-screen time). The treatment is a short narrative description of what happens in the finished movie. Like a synopsis. It could be a page; it could be five pages. Regardless, it’s quicker and easier to read than a 100-page screenplay. And it can be useful in getting people with limited time to wrap their heads around the movie-to-be. The treatment, as we’d noted, is a narrative, third-person account of the story and its characters. But a good creative treatment should be fun to read, and typically will include some choice snippets of dialogue, to help convey the mood and “sell” the piece. The ”spine,” for your corporate video, is similar. But it’s even simpler. The original name we’d given it was the “audio spine,” and that should tell you a ton. Think about it. Your corporate video doesn’t feature, say, two characters toughing it out in an argument or bar-room brawl. It shows stuff that you do, and a voice-over narrator is your guide. Ta-dah. That’s where the “audio spine” comes from. If you can write that announcer track, you’ve cleared a huge hurdle. Plus, you have something that, unlike a two-column video script, is incredibly easy to digest, regardless of the reader/audience. Hence, the “spine.” On your way So the trick is to write that “spine” first. Iterate and improve it via review and revision. Then get sign-off on it. From there, you can paste the approved “spine” into the “Audio” column of your to-be video script. At that point, it becomes straightforward—although of course, not simple—to populate the rest of the script with visuals, sound effects, and all the other elements we’d mentioned above. The nice thing about starting with a “spine” is that it’s fast and easy. It locks the most important element of your video script early. Which keeps all the subsequent steps on-track, and thus faster and better cost-contained. We use this approach a lot. So should you. Need help with video scripting? We’d love to come to your rescue. Contact us today to get started. |